Free U.S. shipping on orders $99 +

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How long do orders take to ship?
Orders generally ship within 24-48 hours from receipt (excluding weekends and holidays).
Do you ship internationally?
Yes. We ship internationally using FedEx International Economy. Transit times usually range from 2-7 days. Our products are multi-voltage and can be used worldwide. We will include the appropriate plug adapter based on the the country we are shipping to.
What is your return policy?
You can find all the information regarding our return policy in the "returns" section located on the bottom tool bar.
How do I add to an order I already placed?
Please contact our team right away through either the live chat or email us at We can then check on your order and see if it has shipped yet. If it has not shipped, we can adjust your order as needed.
When will I receive my order?
Orders are processed within 24-48 hours, stock permitting. If there is a backordered item, you will be notified right away. Shipping takes 1-5 days within the continental U.S. and 3-7 days for Hawaii, Alaska and international orders.
Are there any international taxes, duties, etc. that I have to pay?
Ilios Lighting does not determine or collect these fees. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Ilios Lighting is not responsible for potential import duties and local taxes and we cannot refund any orders that are returned to us due to non-payment of duty. All orders are shipped from the United States.