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I have a $200 mirror I purchased about 8-years ago, and it was not working without being plugged in (it’s chargeable). I had heard of this light about 1-year ago and just put it to the side…..what a mistake…this mirror is an absolute must if you wear makeup, and the 15X magnification mirror….yes please! What a difference in my eye makeup and concealer game….its worth every penny, don’t wait like I did….buy it!!! My face make up looks so much better…the lighting options are amazing!!!
Thank you so much for the amazing review and so happy you are enjoying it!
I had some issue when I first received the box. Instead of receiving the ever popular ring light, I instead received 5 pieces of rubber penguins- most likely school supplies. My heart sank. Here I am thinking I was scammed. I quickly emailed Ilios and also found a phone number by searching Google. Left a voice message and to my surprise, I received a call back within a few minutes later. Explained the issues and I also sent a picture of the box and items attached to the email. I am not sure if the issues was with the courier-fed-ex or somewhere else, but ultimately, my issue was resolved and a new item was shipped the following Monday. This was a wedding gift and she loves it. I am thinking of getting one for myself ..lol. Best customer service I have ever received. Thank you so much! My suggestion would be that either with signature required when shipping this item or remove the brand name from outside of the box. I would also like to recommend this product to all my friends and co-workers, can i get a link with discount to offer them? Just curious. If anyone is needing or looking for rubber penguins- I am not sure what they used for, let me know..lol
Thank you so much for the kind review and YES, we were as surprised as you were! This was a first for us too but so happy FedEx helped take care of it right away and our team was able to rush you another one out! We do have a community for referrals that you can sign up for here: https://dovetale.com/community/apply/7WbAl5NIFpI We will keep our ears peeled if anyone needs rubber penguins :) Enjoy the light and thanks for your support!
After much deliberation I finally decided to buy the Ilios lighting mirror. It arrived fairly quickly and I put it to use straight away, and all I can say is Wow!. This thing is amazing it’s different light levels are on point and the mirror is a great size. I’m now able to make sure my makeup looks good in all lighting . I also purchased the 10x mirror and that’s great for checking any eyeshadow mistakes. Run do not walk to buy this, it’s expensive ( Australian dollars) but it’s completely worth the expense.
Thank you so much for your review and so happy to hear you love it!